What is the purpose of the customization box, and what information should be included in it?

The customization box is used to communicate essential information when placing an order. It is crucial to include all necessary instructions and details in this box. Please note that we will strictly adhere to the instructions provided in this box, and any errors or omissions due to missing information during checkout cannot be attributed to the seller.

What is the return policy for the product?

What is the return policy for the product? Returns are not accepted for personalized items. However, for products without any personalization, customers may return their order within 7 days of the purchase date.

Do we need to handle customs clearance?

Do we need to handle customs clearance? Customs taxes imposed by your state are the buyer's responsibility to manage. These charges are not imposed by us, but by the state. Therefore, as the seller, we are not responsible for the customs clearance process.

Is wholesale stock available?

Is wholesale stock available? Absolutely, we can accommodate bulk orders, including personalized items. Please share the desired order quantity, and we will gladly assist you with your needs.

What is the policy regarding state taxes?

What is the policy regarding state taxes? Customers are responsible for any customs duties and taxes imposed by their state. These charges are levied by the customer's state and are the responsibility of the customer to settle.

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We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We suggest contacting the seller directly to respectfully share your concerns.